Return Policy

 

At Powque Urban Style, your satisfaction is our top priority. If you're not fully happy with your order, we’re here to make it right.

 

  Return Eligibility

- We accept returns within 30 days of delivery.

- Items must be unused, unwashed, and returned in original packaging with tags.

- The following items are non-returnable:

  - Final sale items  

  - Swimwear  

  - Custom-made products  

 

 

- Refunds will be issued to your original payment method within 5–10 business days after we receive and inspect your return.

- Exchanges are allowed for size or style adjustments, subject to availability.

 

 

- Customers are responsible for return shipping costs, unless the return is due to an error (e.g. defective or wrong item).

- Please use a trackable shipping service to avoid lost returns.

 

 

 

or use the Contact Us form on our website.  www.powqueurbanstyle.com

 

2. Include your order number and reason for return, with pictures of the original packing and product. S.

 

3. We'll reply with return instructions and a return authorization if needed.

 Return Processing Time

- Returns are processed within 3–5 business days after we receive the item