Shipping Policy

Powque Urban Style Shipping Policy
 
Effective Date: May 8.2025
 
 
At Powque Urban Style we are committed to providing a seamless shopping experience, including clear and reliable shipping information. Below is our comprehensive shipping policy.
 
 
 Order Processing Time
 
All orders are processed within 1–3 business days.
 
Orders are not processed or shipped on weekends or holidays.
 
You will receive an email confirmation with a tracking number once your order has shipped.
 
 
Shipping Rates and Delivery Estimates
 
We offer global free shipping to all major regions:
 
 
Region Shipping Time Cost
 
United States 7–15 business days Free Shipping
 
Canada 10–20 business days $5.99 USD
 
Europe 10–20 business days $6.99 USD
 
United Kingdom 10–20 business days $6.99 USD
 
Australia & New Zealand 10–20 business days $7.99 USD
 
The Rest of World 15–25 business days Calculated at checkout
 
 
 Order Tracking
 
Once your order is shipped, you will receive a tracking number via email.
 
You can track your package through our Order Tracking Page or directly on the carrier’s website.
 
 
 Customs, Duties, and Taxes
 
Powque Urban Style is not responsible for any customs and taxes applied to your order.
 
All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
 
 
 Delivery Issues
 
If you experience any issues with delivery, please contact us at info@powqueurbanstyle.com We will work with you to resolve the issue as quickly as possible.
 
 
 Delayed or Lost Packages
 
If your package is delayed, please allow an additional 5 business days for delivery.
 
If it is confirmed as lost, we will issue a replacement or refund as per our policy.
 
Incorrect Address 
 
Please make sure your shipping address is correct before completing your purchase.
 
We are not responsible for orders shipped to incorrect addresses.
 
 
 Returns for Undeliverable Packages
 
If a package is returned to us due to an incorrect address or failed delivery attempts, the customer is responsible for the cost of reshipping.
 
  Contact Information
 
For any questions about our Shipping Policy, contact us at:
Email: info@powqueurbanstyle.com
Phone: +1 (575)2682100
Whatsapp: + (297) 5692782